- Acting as Liaison between the different department for the smooth coordination of patient care activities.
- Assisting the patients & relatives with all the Administrative Formalities
- Assisting the patients with railway concession and grant of funds from different agencies and organizations.
- Attending and promoting Camp.
- Coordinating with all departments for the smooth and stay for patients in hospital.
- Conveying Patient Rights, Responsibilities & Hospital Rules, Regulations & facilities.
- Coordinating, counseling and assisting those who come for digital mammography.
- Correspondence with the appropriate authorities regarding patient treatment, financial help or release of grants
- Counseling services for patients and their families.
- End of life care – support.
- Looking after grievances/complaints of the patients in the hospital.
- Making the disabled aware of the services and provision available for them (Govt. & Voluntary sector)
- Making the patients aware the health services and facilities available for patients
- Mediation between the patients/their families and the health personnel of the hospital facilities effective medical care to the patients.
- Motivation for blood donation.
- Motivation for to stop smoking, ghutakha, tobacco.
- Networking with Govt. Department, N.G.O’s and individual donor to enlist their help for the disabled poor and needy patients of the hospital.
- Providing financial aid for patient with the help of trust, voluntary organisation etc. Issuing PM, CM, letters for NGO’s
- Receiving the patients and Registration of new patients
- Take feedback forms from patient and their relatives.
- To attend the referral services from the doctors for indoor patients.
- To attend unattended/unknown patients.
- To call discharged patient’s after 3 days to know health status.
- To provide rehabilitation services to the patients.
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